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Post by Finny on Nov 13, 2006 9:39:19 GMT
The last time I went fishing the inner leg of my Preston Innovations Pole roller fell out and I didn't notice, till yesterday at the Fur & Feather. So this morning I phoned Preston Innovations and told them what had happened. I got told they don't deal with the public but they would put me through to their parts department. Result one new leg on its way to me free of charge, they aren't even charging P&P. So top marks to them. ;D ;D ;D
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Post by gazmc on Nov 13, 2006 10:03:33 GMT
That sounds like good business to me and good customer service. Hope it arrives just as easy as promised. By the way i bet you would notice if your middle leg fell of straight away  ;D. (unless it was a cold day)  Gaz |
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Post by hammy on Nov 13, 2006 10:19:01 GMT
just goes to show you Finny just like you and i there are still nice people about, good to see you got it sorted, you should have asked for a new pole while you were at it. ;D
Hammy
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Post by naf on Nov 13, 2006 10:32:15 GMT
Buy some leg savers, (little rubber rings that you slide down your legs to stop the falling off when your carrying it) saved my legs a few times |
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Post by hammy on Nov 13, 2006 10:34:46 GMT
I don"t think you can get rubber big enough to fit his legs.
Hammy ;D
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Post by naf on Nov 13, 2006 10:40:42 GMT
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Post by Deleted on Nov 13, 2006 10:43:25 GMT
Buy some leg savers, (little rubber rings that you slide down your legs to stop the falling off when your carrying it) saved my legs a few times dont think they do them for the rollers as that is only for boxes and well done finny i told u yes monkey |
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Post by BOF on Nov 13, 2006 10:44:21 GMT
Or you could just wrap the top of the leg with a few turns of electrical tape. BOF |
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Post by hammy on Nov 13, 2006 10:46:27 GMT
Thats to tecnical for him Bof.
Hammy ;D
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Post by Deleted on Nov 13, 2006 10:49:56 GMT
lads the leg goes inside another and dont pop out like finny u know
monkey
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Post by Finny on Nov 13, 2006 10:57:37 GMT
Monkeys right its the inner leg I lost. ;D
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Post by BOF on Nov 13, 2006 11:12:13 GMT
Oh yes its the pole roller leg you lost. Ok, since the roller isn't required to take a lot of weight, you could always put a keeper pin in. Start by cutting a slot up each inner leg, up to within an inch of the top, then drill a hole through the outer part of the roller leg. Then, finally assemble the two parts of the leg together, and slip a split pin through the holes. Or you could just take the legs out when you put the roller away, and put them in your umbrella pocket of your Holdall. ;D BOF |
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Post by Finny on Nov 13, 2006 12:06:18 GMT
I think I will just take the legs out Bof and keep them in my bag. ;D
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Post by Deleted on Nov 13, 2006 14:08:11 GMT
ive had a bit of contact with prestons through my charity events , and they have ALL WAYS been top notch and on the ball ,
exelent company who do care
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Post by Finny on Nov 14, 2006 10:16:30 GMT
I have just had the inner leg and a new bungee rubber that goes across the top of the pole roller which I never even asked for delivered. How that for service only phoned up yesterday and all free off charge. Top marks to Preston Innovations ;D ;D
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Post by Deleted on Nov 14, 2006 12:32:03 GMT
I have just had the inner leg and a new bungee rubber that goes across the top of the pole roller which I never even asked for delivered. How that for service only phoned up yesterday and all free off charge. Top marks to Preston Innovations ;D ;D  Well make sure you look after it this time! |
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Post by Finny on Nov 14, 2006 13:02:08 GMT
I think Naf hid it because I beat him ;D
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Post by Deleted on Nov 14, 2006 13:09:07 GMT
You could be right there Finny  Theres nowt as bad as a sore loser ;D |
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;D. (unless it was a cold day) 
